Privacy Policy

Last updated: 09/12/2025

Cake Mix Photo (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://cakemixphoto.co.uk/ or contact us for services.

By using our website or providing your information, you agree to the practices described in this policy.

1. Who We Are

Cake Mix Photo
Email: laura_dempster@live.co.uk
Phone: 07871 067636

For the purposes of the UK GDPR, we are the Data Controller of your personal information.

2. The Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

Name
Email address
Phone number
Event details (e.g., date, location)
Any additional information you choose to provide in an enquiry or booking form

Automatically collected data

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Pages viewed and time spent on our site
Cookies and tracking data (see Section 9)

We do not intentionally collect special category data unless it is voluntarily provided and relevant to the service.

3. How We Use Your Personal Data

We use your personal data only when we have a lawful basis to do so, including:

To provide our services

Responding to enquiries
Managing bookings and client communication
Delivering digital photos and related services

For legitimate business interests

Improving our website
Ensuring site security
Managing business operations
Customer service and support

To comply with legal obligations

Record-keeping
Tax and accounting requirements

We do not use your data for automated decision-making or profiling.

4. Sharing Your Information

We may share your data with trusted third parties, such as:

Website hosting providers
Email service providers
Payment processors (if applicable)
Professional service providers (e.g., accountants)

These third parties are required to keep your information secure and use it only for the purpose of providing their service.

We do not sell or trade your personal data.

5. International Transfers

If any third-party service providers store data outside the UK or EEA, we ensure that appropriate safeguards are in place, such as:

UK GDPR adequacy decisions
Standard Contractual Clauses (SCCs)

6. Data Retention

We keep your personal data only as long as necessary for:

Delivering photography services
Managing bookings
Meeting legal and accounting obligations

Typical retention period: Up to 6 years for business and tax records.
Enquiry details may be kept for up to 12 months unless you request deletion sooner.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Erase your data (in certain circumstances)
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time (where consent is the lawful basis)

To exercise your rights, contact us at laura_dempster@live.co.uk.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Security of Your Data

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no online transmission is entirely secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

Our website may use cookies to:

Improve user experience
Analyse website traffic
Store preferences

You can adjust your browser settings to refuse non-essential cookies.
Full details are available in our Cookie Policy (if applicable).

10. Links to External Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.

12. Contact Us

If you have questions about this Privacy Policy or how we use your data, please contact:

Cake Mix Photo
Email: laura_dempster@live.co.uk
Phone: 07871 067636